Effective Date: 5th August 2025
This Refund Policy explains how refunds and cancellations are handled for all purchases, subscriptions, and services on Bloommx.com, operated by MULADHARA MARKETING – FZCO (“we”, “us”, “our”).
1. Free Trial Policy
We may offer a free trial period on select subscription plans. If you do not wish to continue after the trial, you must cancel before the end of the trial period to avoid being charged. Once the free trial ends and payment is processed, our standard refund policy applies.
2. Subscription Refunds
All subscription payments are final and non-refundable, except where required by applicable law.
We do not offer partial refunds for unused subscription periods, early termination, or downgrades.
If you believe a payment was made in error, contact us within 7 days of the charge for review.
3. Cancellation
You may cancel your subscription at any time through your account dashboard or by contacting us at support@bloommx.com.
After cancellation, you will retain access to your subscription until the end of the current billing period. No further charges will be made, but we do not provide refunds for any remaining period.
4. Exceptional Circumstances
Refunds may be considered in rare cases of duplicate payments, technical errors, or other exceptional situations, at our sole discretion.
To request an exception, email support@bloommx.com within 7 days of the issue with relevant details and proof of payment.
5. How Refunds Are Processed
If approved, refunds are issued only to the original payment method (typically via Stripe) within 7–14 business days. We are not responsible for delays caused by your bank or payment processor.
6. Chargebacks & Disputes
Please contact us to resolve any payment issues before initiating a chargeback. Unauthorized chargebacks may result in account suspension and loss of access to Bloommx services.
7. Contact Us
If you have questions about this policy or want to request a refund, contact:
MULADHARA MARKETING – FZCO
IFZA Business Park, Dubai Digital Park,
Dubai Silicon Oasis, Dubai, United Arab Emirates
Trade License No: 53478
Phone: +919619620000
Email: support@bloommx.com
